As I write the last article of the series I realize that I have been fairly erratic with my timings. Despite my desire to complete the series at the earliest, I could not do so due to unavoidable situations. In the last two articles, I have tried to suggest a few measures which would help in developing the two gateways of Patna – Patna Junction and Patna Airport in a passenger centric manner. This article would try to explore possibilities of improving the facilities at third important gateway – Bus Terminuses. A few months back I had to visit the ISBT at Kashmiri Gate in New Delhi. It was in deplorable condition with crumbling infrastructure, leaking lavatories and small enquiry cum ticket cabins devoid of the relevant personnel. The unsheltered area was either flooded (I went during the peak of Monsoon season) or strewn with filth. I wondered how this important landmark was left behind of the beautification drive led by the various authorities of Delhi in the run up to the Comm...